Privacy Policy

Effective Date: June 2025

At Elevate Store, we respect your privacy and are committed to protecting it by adhering to this policy, which complies with the laws of the Kingdom of Saudi Arabia. This policy describes the types of information we may collect from you or that you may provide (personal data) on our website.

We aim to protect user data from unauthorized disclosure and safeguard it in accordance with applicable privacy and confidentiality laws in Saudi Arabia. Please read the following carefully to understand how we handle your data:

What information may we collect from you?

• Identifying information (e.g., name, date of birth, etc.)
• Contact details (e.g., email address, phone number, address, etc.)
• The platform may store cookies; we and third-party providers use cookies, log files, tracking pixels, local storage objects, and other similar technologies to automatically collect information about your activities, such as search queries, page views, visit times, and more.
• Correspondence records if you contact us.

Why do we collect this information?

We may use the data for purposes including but not limited to:

• Enhancing your browsing experience on our website
• Improving and personalizing our services, and processing orders efficiently
• Communicating with you about our products, services, and policy/terms updates
• Sending promotional offers and marketing s via email or WhatsApp, with an opt-out option available at any time

How do we protect your data?

At Elevate Store, we are committed to protecting your personal information. Your data will only be disclosed when necessary, such as:

• When disclosure is required to protect public interest or comply with Saudi legal requirements
• To deliver our services effectively, we may collaborate with affiliated or third-party service providers (e.g., logistics companies, marketing agencies). These parties may store your data in digital wallets to enhance your experience.

What security measures do we apply?

We protect your data through appropriate technical, administrative, and security measures to prevent unauthorized access, modification, or disclosure.

What are your rights?

As a user, you have the right to:

• Access, correct, or update your personal data at any time
• Unsubscribe from promotional messages by following the opt-out instructions included in each message

Zed Platform

All sales and purchases through our store are managed via the "Zed" platform, which complies with its own privacy and security policies.

Privacy Policy Updates

We may occasionally update this privacy policy to reflect changes in Elevate Store's practices or legal requirements. We recommend reviewing this page periodically. The "Last Updated" date will be modified accordingly.

How to contact us?

For any inquiries about your data, contact us via:

• Email: [email protected]
• WhatsApp: +966 50 596 7795